We will ensure timely processing of your request. Your business is greatly appreciated!!!
Firearms ARE NOT available for pickup the same day they are delivered.
Confirmation by UPS, FedEx or USPS that your firearm has been delivered DOES NOT mean that it is ready to be picked up. PROCESSING OF INCOMING FIREARMS IS CONDUCTED AFTER BUSINESS HOURS AND ANY FIREARMS RECEIVED ARE NOT READY FOR PICK-UP UNTIL THE FOLLOWING BUSINESS DAY. Please confirm with us that your firearm is ready before coming to pick it up.
> Please allocate AT MINIMUM, one full hour of time for the required paperwork, processing of your background check, and invoicing when picking up your firearm. While the average transaction requires only about 20 minutes, ALL transactions are handled strictly on a first-come, first served basis.
> Please direct all questions regarding projected delivery dates, tracking info, etc. to the seller. Our responsibility for the firearm begins when it is delivered to us and we have signed for it. IT IS NOT OUR RESPONSIBILITY TO TRACK PACKAGES. In the rare event that your package becomes re-routed, mis-delivered, or lost, it is YOUR responsibility to contact the seller and/or courier to work out any errors in shipping. Additional charges will be applied to the transfer if we are required to track or otherwise make additional coordination for the delivery of your firearm.
> FIREARMS MUST BE PICKED UP WITHIN TEN (10) DAYS OF NOTIFICATION OF AVAILABILITY FOR PICKUP (EXCLUDING NFA ITEMS). We will no longer, under ANY circumstances hold firearms for a period longer than 10 business days. All unclaimed firearms will be returned to the sender if not picked up within 10 business days!
> Any issues with the firearm after it has been picked up must be coordinated directly with the seller and/or manufacturer. We are not a warranty return station for any manufacturer or product. Additional charges will be applied for return and/or warranty coordination and shipping.